CHICAGO, Dec. 14, 2021 – Jet Support Services, Inc. (JSSI), the leading independent provider of maintenance support and financial services to the business aviation industry, today announced the acquisition of TRAXXALL. Founded in 2013, TRAXXALL provides software-as-a-service (“SaaS”) solutions for aircraft maintenance tracking, parts inventory management, and cloud-based software to enhance aircraft maintenance, repair and overhaul (MRO) workflow. Headquartered in Montreal, Canada, TRAXXALL has offices around the world.
TRAXXALL has quickly emerged as a significant player in the maintenance tracking market. Named by the Financial Times as one of the Americas’ fastest growing companies, TRAXXALL delivers software to help customers reduce aircraft downtime, improve data accuracy, and have comprehensive visibility over maintenance costs, parts inventory, and MRO operations.
“JSSI and TRAXXALL have a shared history of challenging the status quo and putting customers first,” said Neil Book, CEO of JSSI. “This business combination presents an exciting opportunity to deliver huge value to our customers and dramatically accelerate the growth trajectory for both companies.”
TRAXXALL’s global team will join JSSI’s growing SaaS division, which comprises previous acquisition SierraTrax, reporting to Ash Reddy, recently promoted to the position of chief operating officer at JSSI.
“We take great pride in our reputation in the business aviation market as a thought partner and maintenance advisor to a robust and diverse fleet of aircraft around the world,” said Reddy. “As we now combine TRAXXALL with JSSI’s core products and data, we are confident in our ongoing business mission to add tangible value for aircraft owners, operators, and maintenance facilities.”
“I am so incredibly proud of what the Traxxall team has achieved,” said Scott Henderson, CEO of TRAXXALL. “I could not think of a better long-term partner for our business than the team at JSSI.”
“JSSI’s values are firmly aligned with our own and will allow us to further develop and enhance our suite of products,” added Mark Steinbeck, president of TRAXXALL. “With direct access to JSSI’s data and capabilities, we will rapidly grow the maintenance tracking business alongside the SierraTrax brand and deliver advanced maintenance tracking solutions to a wider cross section of the business aviation community.”
In addition to its growing maintenance tracking software business, JSSI provides aircraft parts, engines and APUs to hundreds of operators across all makes and models through its JSSI Parts & Leasing business and offers a range of digital tools through Conklin & de Decker to help customers benchmark and compare aircraft ownership options with the most accurate performance and comparison data available. This move to develop the company’s maintenance tracking offering further establishes JSSI as the go-to source for business aviation intelligence and support for the entire aircraft life cycle.